Terms of Use for Roshd Platform
Please read these terms and conditions carefully before using the platform. By using the platform, you agree to comply with all the terms stated below.
Important Notice About the Free Plan
Your Platform Suspension After 30 Days
If you choose the free plan, your account will be automatically suspended after 30 days from the platform creation date. During suspension, neither you nor your platform users will be able to access content or manage the platform.
Complete Data Deletion After an Additional Two Months
If you do not upgrade to a paid plan within 30 days of the suspension date (i.e., after 90 days from creation), all your data will be permanently deleted including:
- All courses and educational content
- Student and teacher registration data
- Settings, customizations, and uploaded files
- Attendance records and issued certificates
How to Avoid Losing Your Data?
Upgrade to one of the paid plans at any time before the deletion deadline to preserve your data and ensure uninterrupted service. Multiple email alerts will be sent before suspension and deletion.
1Introduction
Welcome to Roshd Tech platform ("the Platform", "we", "the Service"). The platform is managed by Roshd Tech and provides integrated technical solutions for creating and managing online academies and educational platforms.
By using this platform or creating an account on it, you agree to abide by these terms and conditions. If you do not agree to any of these terms, please do not use the platform.
2Definitions
- "The Platform": Roshd Tech platform for managing educational academies and its related services and applications.
- "User": Any person who creates an account or uses the platform's services, whether an academy owner, teacher, or student.
- "Platform Owner": The person or entity that creates an academy or educational platform through Roshd Tech.
- "Free Plan": The limited trial plan offered for 30 days to experience the platform's services.
- "Paid Plan": Any of the available subscription plans that provide additional features and services for monthly or annual fees.
3Account Registration
- Information provided during registration must be accurate and complete.
- You are responsible for maintaining the confidentiality of your account credentials and password.
- You must be at least 18 years old to create a platform owner account.
- We reserve the right to suspend or delete any account that violates the terms of use.
- Creating more than one account with the same email address is prohibited.
4Free Plan Terms
- Trial Period: The free plan is available for 30 days only from the platform creation date.
- Automatic Suspension: After the 30-day period expires without upgrading to a paid plan, the account is automatically suspended and access to all platform services is stopped.
- Permanent Deletion: If not upgraded within an additional 30 days (total 60 days from creation), all data associated with the account is permanently deleted and cannot be recovered.
- Alerts: Email alerts will be sent before suspension (7 days and 1 day before) and before deletion (14 days, 7 days, and 1 day before).
- Limitations: The free plan is limited in terms of students, courses, and available features as per the plan published on the pricing page.
- Disclaimer: By accepting these terms, you acknowledge that you are fully aware that your data will be permanently deleted if not upgraded, and you release Roshd Tech from any liability related to the loss of this data.
5Paid Plans & Payment
- Subscription fees are calculated according to the selected plan (monthly or annual).
- Subscriptions are automatically renewed unless cancelled before the renewal date.
- No refunds are issued for current subscriptions after the subscription period has started.
- We reserve the right to modify plan prices with 30 days' prior notice before implementation.
- Applicable taxes and fees are automatically deducted from the platform where the law applies.
6User Obligations
The user is committed to the following:
- Using the platform for legitimate educational purposes only.
- Not publishing content that violates laws or intellectual property rights of others.
- Not attempting to hack or disrupt platform systems or servers.
- Not using the platform to send unsolicited messages (spam).
- Complying with applicable data protection and privacy laws.
- Reporting any discovered security vulnerabilities immediately.
7Prohibited Activities
The user is prohibited from engaging in any of the following activities:
- Publishing content that incites hatred, violence, or discrimination.
- Impersonating any other person or entity.
- Using the platform for any illegal or fraudulent activities.
- Copying, duplicating, or redistributing parts of the platform without permission.
- Attempting unauthorized access to other users' data.
8Data & Privacy
- We respect the privacy of your data and are committed to protecting it in accordance with our privacy policy.
- Data is stored on secure servers with sensitive data encryption.
- We will not sell or share your personal data with third parties for marketing purposes.
- You have the right to request a copy of your data or delete your account at any time.
- Platform owners are responsible for notifying their platform users about how their data is collected and used.
9Service Modifications & Termination
- We reserve the right to modify or update platform features at any time to improve the service.
- Some features may be temporarily suspended for maintenance purposes with prior notice when possible.
- We reserve the right to modify these terms and conditions with notification to users of the changes.
- In case of permanent service termination, users will be notified at least 90 days in advance.
10Contact Us
If you have any questions or inquiries regarding these terms and conditions, you can contact us via:
Terms Acceptance
By using Roshd Tech platform or creating an account on it, you acknowledge that you have read and understood all the above terms and conditions and agree to comply with them.
Privacy Policy of Roshd Platform
We take your privacy seriously. This policy explains how we collect, use, and protect your personal information when using Roshd Tech platform.
1Introduction
Welcome to the privacy policy of Roshd Tech platform ("the Platform", "we", "the Service"). We are committed to protecting your privacy and personal data.
This policy explains the types of information we collect, how we use them, and the measures we take to protect them. By using the platform, you agree to the collection and use of your information in accordance with this policy.
2Data We Collect
We collect the following types of data:
Personal Data:
- Full name and email address.
- Phone number and country.
- Academy or educational platform name.
- Payment and billing data (when subscribing to a paid plan).
Technical Data:
- IP address, browser type, and operating system.
- Access logs and usage times.
- Device information used to access the platform.
- Performance data and error reports for service improvement.
3How We Use Your Data
We use the collected data for the following purposes:
- Creating and managing your account and educational platform.
- Providing technical support and responding to your inquiries.
- Processing payments and managing subscriptions.
- Sending important notifications related to your account (suspension, renewal, updates).
- Improving platform performance and user experience.
- Sending marketing updates and offers (only with your prior consent).
- Complying with legal and regulatory requirements.
4Data Sharing
We do not sell your personal data to any third party. We may share your data only in the following cases:
- Service Providers: We share limited data with trusted service providers who help us operate the platform (such as payment processing, server hosting, email delivery) under strict confidentiality agreements.
- Legal Requirements: We may disclose your data if required by law, court order, or legal proceedings.
- Rights Protection: We may share data when necessary to protect our rights, user safety, or prevent fraud.
5Data Storage & Security
- Your data is stored on secure servers protected with the latest encryption technologies.
- We use TLS/SSL protocol for data encryption during transfer.
- Passwords are encrypted using strong hashing algorithms and cannot be read.
- We conduct periodic security audits and penetration testing to ensure system safety.
- Access to personal data is restricted to authorized personnel only.
- We maintain encrypted backups to ensure service continuity.
6Your Rights
You have the right to exercise the following rights regarding your personal data:
- Right of Access: You can request a copy of all personal data we hold about you.
- Right of Correction: You can update or correct your personal data at any time through your account settings.
- Right of Deletion: You can request deletion of your account and all associated data. Deletion will be carried out within 30 days.
- Right of Portability: You can request export of your data in a readable format.
- Right of Objection: You can object to the processing of your data for marketing purposes at any time.
- Withdraw Consent: You can withdraw your consent to data collection at any time, noting that this may affect your ability to use some platform services.
7Cookies
We use cookies to improve your experience on the platform:
- Essential Cookies: Required for the platform to function properly (such as login and language settings).
- Analytics Cookies: Help us understand how you use the platform to improve the service.
- Functional Cookies: Store your preferences to provide a personalized experience.
You can control cookies through your browser settings. However, disabling some cookies may affect platform functionality.
8Children's Privacy
- We do not knowingly collect personal data from children under the age of 13.
- Platform owners must be at least 18 years old.
- If we learn that we have collected data from a child below the specified age, we will delete it immediately.
- Platform owners are responsible for ensuring compliance with child protection laws on their platform.
9International Data Transfers
- Your data may be stored and processed on servers in different geographic locations.
- We ensure that any international data transfer is conducted in accordance with appropriate protection standards.
- We comply with local and international data protection laws and regulations, including the General Data Protection Regulation (GDPR) where applicable.
10Data Retention
- We retain your data as long as your account is active or as needed to provide the service.
- When you delete your account, your personal data will be deleted within 30 days.
- We may retain some data for a longer period if required by law or for accounting purposes.
- Free plan data is permanently deleted after 60 days from account creation if not upgraded (30 days trial + 30 days suspension).
11Changes to Privacy Policy
- We reserve the right to update this privacy policy from time to time.
- You will be notified of any material changes via email or an in-platform notification.
- Your continued use of the platform after modification constitutes acceptance of the updated policy.
- We recommend reviewing this page periodically for any updates.
12Contact Us
If you have any questions or concerns about the privacy policy or how we handle your data, you can contact us via:
Protecting Your Privacy is Our Priority
By using Roshd Tech platform, you agree to the collection and use of your information in accordance with this privacy policy. We are committed to protecting your data and ensuring transparency in how we handle it.
